Patient News

Help us help you get the right urgent care and support
15 Jun, 2022

Frimley Health has launched a new electronic patient record system that is affecting the Accident and Emergency (A&E) departments at Wexham Park and Frimley Park Hospitals. Safety remains paramount, so please be patient with the staff. Waiting times are likely to be longer than usual. 

Unless it’s an emergency remember there are lots of alternatives for you to make use of:

  • Visit your local pharmacy
  • During the day contact your GP practice via online consultation or phone
  • Contact NHS 111 online, www.111.nhs.uk or dial 111. If you are calling NHS 111, please be patient. NHS 111 may advise you to contact your GP or its out-of-hours service or attend the Bracknell Minor Injuries Unit.
  • For minor injuries, such as sprains and strains, suspected broken limbs, or minor head injuries, visit the Minor Injury Unit at Brants Bridge in Bracknell or the High Wycombe Urgent Care Centre – open 8 am-8 pm 7 days a week.

Anyone with a life-threatening condition should call 999. Help us to help you by seeking alternatives to A&E where it is safe to do so.

Healthier Together
29 Apr, 2022

Healthier Together is website used by the Frimley ICS for helping parents (and clinicians) with advice on all aspects of health and illness for children including navigating services. Please can you add this to our website (& Mag Hse if they do not already have it)

Home :: Frimley HealthierTogether (frimley-healthiertogether.nhs.uk)

Waitrose Vaccination Spring Boosters
17 Mar, 2022

The Spring booster campaign has been given the green light to go-ahead starting next week from Monday 21st March.
You will be eligible if you are:-

  • 75 years and over - as at 30th June 2022
  • or 12 yrs+ who are immunosuppressed

It must be 6 months* since your last vaccination and 28 days since a positive Covid-19 diagnosis. 

*Some immunosuppressed patients who are eligible for the Spring Booster may be called earlier than 6 months to align all boosters. 

Eligible patients will be contacted in order as they become eligible so please wait to be contacted. 

All eligible patients will be contacted either by telephone or email, or via a text message from which they can book online directly.   

Limited appointments will be available via the NHS National Booking System. 

This applies to patients from Binfield Surgery, Sandhurst Group Practice, Great Hollands Medical Practice, Waterfield Practice, Easthampstead Surgery, Ascot Medical Centre, Green Meadows Surgery, Kings Corner Surgery and Magnolia House, Forest Health Group and Gainsborough.  

Increasing Demand at Emergency Departments
14 Mar, 2022

The Emergency Departments at Wexham Park and Frimley Park hospitals are currently experiencing an increasing level of demand which is likely to continue throughout this weekend. Please only attend if you have severe symptoms or suffering from a life-threatening condition. Check out our Know Where To Go  guide for advice on how to get the help you need quickly and close to home. Remember, if it’s less than an emergency, call 111.

Covid-19 Booster Vaccination - Update 13th Dec 2021
13 Dec, 2021

The NHS vaccination programme will offer every adult the chance to book a covid-19 booster vaccine by the end of the year to protect the nation against the Omicron variant.

As part of the biggest and fastest vaccine programme in health service history, online bookings are available for all those in their 30s and above from today.

The best way to get your vaccine is by booking online at www.nhs.uk or by calling 119 – please do keep checking availability as appointments are loaded onto the system every day. The website and phoneline are understandably very busy and we thank you for your patience when booking.

The national booking service will then open up to everyone aged 18 and over from Wednesday this week.

The NHS is prioritising bookings for boosters and is urging people to book a slot to guarantee their vital jab. Some sites offer walk-in appointments where no appointment is needed. Please check here for clinics with walk-in availability and their opening hours www.happyhealthylives.uk/vaccinationdrop-ins

GP teams have been asked to clinically prioritise their services to free up maximal capacity to support the covid-19 vaccination programme, alongside delivering critical appointments such as cancer, urgent and emergency care. This might mean that for some people, routine appointments are postponed as part of the national mission to roll out boosters.

Scientists are very concerned about the spread of Omicron due to the speed with which it spreads and because two doses do not appear to provide much protection but thankfully, a booster dramatically improves this.That is why the Government has asked the NHS to prioritise boosters over other routine care.

We appreciate your support and understanding – and urge you to come forward for your vaccination as soon as possible.

Patient Access Emails
9 Oct, 2021

EMIS Health have received reports from both Patient Access users and people who have never registered for the service, that they have received Covid passport emails purporting to be from Patient Access.

They would like to share the following guidance from Patient Access:

  • EMIS Health advise users of Patient Access to check the name and email address of the sender; all emails from Patient Access will come via an email address that ends in @patientaccess.com.
  • EMIS Health advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page. You can find more information and guidance on our information security page here: https://www.patientaccess.com/security
  • EMIS Health strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.
  • Email addresses used to register for Patient Access account are secure. They do not share any data and no data is ever saved or stored on any device you use to access Patient Access.
Latest News on Sunningdale Health Hub (Lynwood)
29 Apr, 2022

Please read the latest update on the Sunningdale Health Hub here.

Why are GPs needing to work differently?
29 Apr, 2022
Infection prevention control guidelines to remain in place
29 Apr, 2022

The highest priority for the NHS remains the safety of staff, patients and visitors. While COVID restrictions will end in many settings in England from 19 July, everyone accessing or visiting healthcare settings must continue to wear a face covering (unless they are exempt) and follow social distancing rules.

Public Health England’s infection prevention control guidelines and hospital visiting guidance are therefore set to remain in place for all staff and visitors and across all health services including hospitals, GP practices, dentists, optometrists and pharmacies to ensure patients and staff are protected.

Read the infection prevention control guidance for further details.

Latest news about our plans for a new health hub at Rise Road next to Lynwood Village
29 Apr, 2022

We have been working closely with the local community since 2017 to develop a proposal for a new health hub that will bring together Magnolia House Surgery and Kings Corner Surgery on a single site and within a new, purpose-built building.

Over the last 12 months, general practice has undergone considerable adjustment in response to COVID-19, with the way patients access their GP and other healthcare professionals evolving to balance remote consultations and safe face to face consultations.

In response, we have reviewed all the available evidence to make sure our plans for the new Sunningdale Health Hub deliver the best possible care for patients, in a building that is carefully designed to allow flexible use to meet future clinical needs.

Throughout the planning process we have sought residents’ views on our proposals: we have asked residents what they liked about the plans and what they would like us to change. Reflecting on the feedback we have received, we have made some further amendments to the plans.

We would also like to make you aware of a webinar that we are holding for the wider community on the 22nd June from 6.00pm – 7.30pm to explain how the proposals have changed. There are more details in the accompanying newsletter, which has been distributed to local households around the site, about the forthcoming community event and how to sign up.

Click here for the newsletter.

Practice Newsletters
29 Apr, 2022
Suspension of services at Bracknell Urgent Care Centre
29 Apr, 2022

Minor illness and injury services at the Bracknell Urgent Care Centre are to be temporarily suspended as part of the national effort to combat Covid-19 (coronavirus). This is a temporary change to the service for our local population and we will continue to monitor and review the impact. Some services will still be available at Brants Bridge, Bracknell, but they will be by pre-booked appointment only. No walk-ins allowed.Please know more details here.

Coronavirus (COVID-19)
29 Apr, 2022

Advice in your region:

England | Scotland | Wales | Northern Ireland | Ireland

Get the latest NHS information and advice about coronavirus (COVID-19).

Check if you or your child has coronavirus symptoms

Find out about the main symptoms of coronavirus and what to do if you have them.

Self-isolation and treatment if you have coronavirus symptoms

Advice about staying at home (self-isolation) and treatment for you and anyone you live with.

Testing and tracing

Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.

People at high risk

Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.

Social distancing and changes to everyday life

Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.

GOV.UK: coronavirus – guidance and support

Government information and advice.

Appointment changes due to COVID-19
29 Apr, 2022

As a result of COVID-19 pandemic, we have had to adopt and make huge changes in how we are all working. Our priority is to limit the spread of the COVID-19 virus and to keep our staff and patients safe whilst also trying to provide services as we go along.

Making an appointment

  • As a result we have adopted a triage system which means all requests for GP appointments are prioritised based on clinical need:-

Appointments can be made by:-

  • E-consult via our website www.kingscornersurgery.co.uk
  • Telephoning reception (if you are unable to do an E-consult)
  • E-consult is a tried and tested system which you can use to get self-help information, Pharmacy advice or request help from a GP.

When an E-consult is viewed by a GP, they may send you a text with some advice, arrange a prescription for you, or arrange a longer routine telephone consultation.  In some situations you may even be asked to attend for a face to face appointment.

  • When telephoning the practice please be prepared to give the receptionist some information about your condition so that they direct you to the most appropriate member of our clinical team.

Attending an appointment

  • If you have been asked to attend the surgery for an appointment:-
  • Please arrive at your appointment time (not too early) as we have no inside  waiting facilities at present
  • On arrival please ring the buzzer to the left of the front door
  • On entering the building a face covering MUST be worn
  • Once inside you will be asked to sanitise your hands
  • You will then be escorted straight to the relevant consulting room

Our staff are here to help, however, they may not always be able to offer you exactly what you ask for.

Please read “Know Where to Go When Feeling Unwell” for guidance on who to contact:-

Where to go when feeling unwell poster

Fit Note for Self-Isolation
29 Apr, 2022

 There is a National online system for getting a Fit note for the purpose of self-isolation. You do not need to contact or see the GP for this.Just visit https://111.nhs.uk/isolation-note/

Shingles Vaccines
29 Apr, 2022

Shingles Vaccines are available for 70 to 80-year olds. Appointments can be booked via reception.