You may notice a test result appear in your NHS app referring to segmentation. Segmentation is a simple way of categorising patients based on their specific health needs. It helps us as a practice understand the individual needs of our patients based on their health and wellbeing to support  personalised care and ensures you get the right support in a timely way.

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Feedback

The NHS Friends and Family Test (FFT) is a way of gathering your feedback, so we can continually review our service. Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

We are aware that things can go wrong resulting in an unsatisfied experience. Please contact the practice to advise us about any concerns you may have.

This form is for feedback only and no requests for medications, appointments or other issues will be actioned.