Covid-19 Alert Update

General Practice is a critical part of the wider NHS and together we care for the most vulnerable members of our community. With COVID-19 infection rates extremely high, and continuing to rise, and numbers of staff in General Practice reduced by the infection rate, we need to make changes to the way we provide services locally to keep patients and staff safe.

This will ensure that those most at risk from the impact of COVID, and those with the greatest health needs, are prioritised at this time including ensuring that COVID-19 vaccinations are rolled out as quickly as possible to priority groups.

Minor illness and conditions that can be dealt with by community pharmacies will NOT be seen in General Practice. Please contact your local pharmacy in the first instance. If you need advice over and above what your pharmacy can provide, use NHS 111 online NHS 111 online or call NHS111 if you do not have access to the internet.

Please read “Know Where to Go When Feeling Unwell” guidance on who to contact:-Frimley Know where to go when feeling unwell A4 poster 

General Practice remains OPEN if you need us for urgent and on-going health needs:-

  • Practices have been asked to prioritise the needs of those people we know are at increased risk from Covid-19, including people with long term conditions, frailty, learning disabilities and severe mental illness. 
  • Serious, ongoing and urgent conditions will be prioritised including routine care for those at higher risk
  • You may notice that you have less contact with your GP than previously if your condition is stable at the moment. 
  • Suspected cancer will be prioritised
  • Covid-19 infections will be prioritised

Many other services will also continue, for example:-

  • Prescription requests
  • Cervical screening (smears)
  • Routine immunisations/ vaccinations including baby immunisations
  • Blood tests for medication monitoring and diagnostics

Please consider how urgent your request is and whether this could wait.

Please do NOT contact your practice by phone or econsult for minor illness.

Please do NOT contact your practice by phone or econsult about COVID vaccinations. You will be contacted when it is your turn to have the vaccine.

Thank you for your continued support and understanding in these challenging times.